Welcome to Men’s Wear House Shop, where we craft confidence through timeless style. Our commitment to sartorial excellence extends to every aspect of your shopping experience, from our curated collections to global delivery. Below, you’ll find answers to common questions about our products, shipping, payments, and more. Should you need further assistance, our customer service team is always here to help.
Product Questions
What types of clothing do you offer?
We specialize in sophisticated menswear, including Active Wear, Big & Tall sizes, Blazers, Sport Coats, Suits & Tuxedos, Casual Coats, Jackets, Pants, Shirts, Jeans, Outerwear, and more. Our collections are designed for versatility, from boardroom-ready attire to weekend casuals, ensuring every gentleman finds pieces that embody timeless design and quality craftsmanship.
Do you have options for Big & Tall customers?
Yes, we proudly offer inclusive sizing with dedicated Big & Tall collections. Our garments are engineered for fit and comfort, catering to a diverse range of body types without compromising on style.
What makes your products unique?
Our products feature timeless design, quality craftsmanship, and innovative fabrics like performance stretch materials. From dress shirts with fit innovation to casual coats that blend practical elegance, each piece is curated to build a confident, refined wardrobe.
Shipping and Delivery
Where do you ship, and how long does delivery take?
We ship globally, excluding select Asian countries and remote regions. Orders are processed within 1-2 business days. Standard Shipping (via DHL or FedEx) delivers in 10-15 business days after shipment for $12.95. Free Shipping (on orders over $50 via EMS) takes 15-25 business days. Your journey from order to doorstep is designed for reliability and efficiency.
Can I track my shipment?
Absolutely. Once your order is dispatched from our Fort Worth facility, you’ll receive tracking details. If you need assistance, contact us at [email protected].
What if I have issues with my delivery?
Our customer service team is dedicated to resolving any delivery concerns. Reach out to us at [email protected], and we’ll ensure your experience meets our high standards.
Payments
What payment methods do you accept?
To streamline your shopping, we accept Visa, MasterCard, JCB, and PayPal. These secure options are tailored for the modern gentleman’s needs, ensuring a smooth and safe transaction.
Is my payment information secure?
Yes, we partner with trusted payment providers to safeguard your data. Your security is our priority, reflecting our commitment to refined service.
Returns and Exchanges
What is your return policy?
We accept returns within 15 days of delivery. Items must be in original condition. For details on initiating a return, please email [email protected], and we’ll guide you through the process to ensure satisfaction.
Are there any exceptions to returns?
Clearance items may have different terms. Refer to the product details or contact us for specifics, as we aim for transparency in all policies.
Account and General Inquiries
How can I contact customer service?
For any questions on products, shipping, or accounts, email us at [email protected]. Our team responds promptly to uphold the sophistication of your Men’s Wear House Shop experience.
Do you offer international sizing guidance?
Yes, our website includes detailed size charts to help you select the perfect fit. If unsure, contact us for personalized advice tailored to your measurements.
Thank you for choosing Men’s Wear House Shop. We’re here to support your journey in timeless style. For further inquiries, don’t hesitate to reach out.
Email: [email protected] | Address: 1175 Sardis Sta, Fort Worth, US 76102