Term and Conditions

1. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order.
• Use the site only for lawful purposes and not engage in any fraudulent activities.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
• Comply with all applicable laws and regulations in your jurisdiction when using our services.

Note: Failure to adhere to these obligations may result in the termination of your access or orders.

2. Product and Service Description

Men’s Wear House Shop specializes in high-quality menswear designed for timeless style and confidence. Our collections include:

• Apparel Categories: Active Wear, Big & Tall, Blazers, Boys Sport Coats, Boys Suits & Tuxedos, Casual Coats, Casual Jackets, Casual Pants, Casual Shirts, Crew Neck, Dinner Jackets, Dress Pants, Dress Shirts, Half Zip, Jeans, Mix & Match, Outerwear, Pants, and Shorts.
• Product Quality: Each garment is crafted with precision and attention to detail, ensuring durability and elegance. We focus on classic styles that build a versatile wardrobe.
• Clearance Items: These are final sale and cannot be returned or exchanged, as indicated in our menu and policies.

We strive to provide accurate product descriptions, images, and pricing. However, slight variations may occur due to screen settings or manufacturing updates. If you have questions, contact us at [email protected].

3. Order and Payment Terms

Order Processing

All orders are processed within 1-2 business days after receipt. You will receive a confirmation email with tracking details once your order ships.

Shipping

• Methods:
  • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment.
  • Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipment.
• Delivery Areas: We ship globally, excluding select Asian countries and remote areas. Delivery times are estimates and may vary due to destination or customs processing.

Payment

We accept the following payment methods: Visa, MasterCard, JCB, and PayPal. By completing a purchase, you authorize us to charge the total amount to your selected payment method. All transactions are secure, and we do not store your payment details.

Note: Prices are listed in USD, and you are responsible for any currency conversion fees or taxes imposed by your country.

4. Returns, Exchanges, and Refunds

We guarantee your satisfaction with our products. Our returns policy is designed to be straightforward and fair.

• Return Window: 15 days from the delivery date.
• Conditions: Items must be unworn, unaltered, and in original packaging with tags attached.
• Non-Returnable Items: Clearance items, altered garments, items without original tags or packaging, or worn/damaged merchandise.
• Process:
  1. Initiate a return by emailing the Returns & Exchanges Request Form to [email protected] within 15 days.
  2. Await authorization (1-2 business days) for a Return Authorization Number and instructions.
  3. Package items securely with the authorization email and original packing slip.
  4. Ship to: Men’s Wear House Shop Returns, 1175 Sardis Sta, Fort Worth, TX 76102, United States. Use a trackable service and keep the receipt.
• Refunds: Processed within 3-5 business days after inspection. Refunds are issued to the original payment method:
  • Credit Cards (Visa, MasterCard, JCB): 5-10 business days to appear on your statement.
  • PayPal: 3-5 business days to process.
  Original shipping fees are non-refundable unless due to our error or defective items.
• Exchanges: Subject to availability. If unavailable, a refund will be processed.
• International Returns: Accepted under the same process; customers bear return shipping costs and customs duties.

5. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Men’s Wear House Shop and protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent. Unauthorized use may result in legal action.

6. Limitation of Liability

Men’s Wear House Shop strives to provide reliable services and products. However, to the extent permitted by law, our liability is limited as follows:

• We are not liable for any indirect, incidental, or consequential damages arising from your use of the site or products, such as loss of data or business interruptions.
• Our total liability for any claim related to your purchase shall not exceed the amount you paid for the product in question.
• We are not responsible for delays or issues caused by third parties (e.g., carriers, customs) or force majeure events (e.g., natural disasters).

Note: Some jurisdictions do not allow limitations on liability, so this section may not apply fully in your area.

7. General Provisions

Governing Law: These terms are governed by the laws of the United States and the state of Texas. Disputes will be resolved in courts located in Fort Worth, TX.

Changes to Terms: We may update these Terms and Conditions periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the site constitutes acceptance of the revised terms.

Contact Us: For questions about these terms, shipping, returns, or exchanges, reach out to our customer service team. We respond within 1-2 business days with the same attention to detail that defines our brand.

Email: [email protected]
Address: 1175 Sardis Sta, Fort Worth, TX 76102, United States